Citizen’s Charter


A) SERVICES RENDERED TO STUDENTS

      SERVICES                             DURATION
(The timings mentioned are applicable only if 
the application is complete in all respects)
                        Normal  Mode                                Fast –track  Mode
1. Issue of Identity cards

a)     SY/TY

b)    FY

c)     TY/SY/FY

d)    Late Admission (FY)

Final lot  with Corrections

 

: On the Day of Admission

: Within 10 days of College Re-opening

:One week after the last date prescribed by University for admission.

: One week after the last date prescribed by University for finalizing admission.

 

N.A.

N.A.

N.A.

N.A.

 

2. Issue of Duplicate Identity Card : 15 days on payment of Rs. 100/- One week on payment of Rs. 200/-
3. Issue of Transfer Certificate : Maximum 2 working days Within One hour of submission & payment of Rs. 50/-
4.Issue of Character Certificate5.Issue of Bonafide Certificate6.Issue of Attempt Certificate : Maximum one working day Within  30 minutes of submission & payment of Rs. 50/-
*7.Change in subject/stream and subsequent Changes in the Roll Call : Maximum 3 days on receiving the application. The last date for application will be intimated by an office note. Once the changes are approved   by the Class Counsellor and Principal or Vice- Principal, the changes will be  incorporated  in the Roll Call within   a maximum  period of 2 days. N.A.
8. Processing and forwarding migration certificate 2 Working days Within 30 minutes of submission and  payment of Rs.50/-
9. Issue of Monthly railway concession forms 1 Working  day N.A.
10. Issue of Tour concession forms 3 Working days N.A.
11. Processing and forwarding application forms for Scholarship/Freeship/Fellowship 3 Working days N.A.
12. Displaying of consolidated results FY and SY 15 days after the completion of the respective examination N.A.
13. Issue of Marksheet (First time) Within 2 working days of the declaration of results. N.A.
14. Issue of Duplicate Marksheets Maximum 7 working days Same day on search fee of Rs. 50/- per year
15.Verification of Marks Ten days from the declaration of results on payment of the stipulated fee N.A.
16. Issue of Hall Tickets. Four days before examination. N.A.
17. Issue of Duplicate Hall Ticket One day on payment of Rs. 100/- Within One hour of submission and on payment of Rs. 250/-
19. Issue of Fee Certificate 4 days of submitting the application form and payment of a fee of Rs. 100/- Same day on payment of Rs. 250/-

B) IN HOUSE SERVICES RENDERED TO PUBLIC

               SERVICES                          DURATION
(The timings mentioned are applicable only if the application is complete in all respects)
Normal  Mode Fast –track  Mode
a)Provision of Information * to Public under Right  to Information Act 2005* Disclosure subject to Sections 8/9 of the Act. a) Maximum period of 30 days for compliance

b) A maximum period of 40 days for compliance where third party interests are involved.

c) Within 48 hours of the receipt of the request when the information sought for concerns the life and  liberty of a person

N.A.

N.A.

b) Provision for seeking information from Appellate Authority in case the request for information is turned down by PIO A maximum period of 30 days extended to 45 days to give the decision by Appellate Authority N.A.

C) IN HOUSE SERVICES RENDERED TO STAFF

SERVICES                   DURATION
(The timings mentioned are applicable only if the application is complete in all respects)
Normal  Mode                                 Fast –track  Mode
1.Forwarding of letters /application/ documents to other agencies Maximum two days on submission ————
2. Issue of salary certificate/experience  certificate Maximum two days on submission On  the same day, on payment of Rs. 100/-
3. Issue of letters/circulars/documents  received from external agencies Maximum one day  after the Principal/ Vice-Principal puts remarks/comments ————
4. Payment of initial advance/settlement  of Medical reimbursements. a) Two days after the approval of the Principal

b) Eight days of receiving the cheque from the Directorate of Accounts.

————
5. Issue of Earned Leave/Commuted Leave  orders Last working day of the respective month ————
6. Issue of detention order Within a week ——–